Effective Date: 18/09/25
Welcome to CitizenVoice KE (“we,” “our,” “us”). By accessing or subscribing to our services, you agree to comply with these Terms & Conditions (“Terms”). Please read them carefully before using our website.
1. Acceptance of Terms
By creating an account, subscribing, or using CitizenVoice KE, you agree to these Terms and our Privacy Policy. If you do not agree, you should not use our services.
2. Services Provided
CitizenVoice KE offers digital news, insights, and commentary on policy, politics, governance, regional and global affairs. Subscription grants you:
- Unlimited access to all premium content.
- An ad-free browsing experience.
3. User Accounts
- To access premium services, you must create an account and provide accurate information.
- You are responsible for maintaining the confidentiality of your login credentials.
- You must notify us immediately if you suspect unauthorized use of your account.
4. Subscriptions & Payments
- Subscriptions are billed through our secure payment partners.
- By subscribing, you agree to pay the applicable fees as displayed at the time of purchase.
- Subscriptions renew automatically (if applicable) unless cancelled before the renewal date.
- You may cancel your subscription anytime; access to premium features will continue until the end of your current billing cycle.
5. Intellectual Property
- All content published on CitizenVoice KE, including articles, graphics, and design, is the property of CitizenVoice KE unless otherwise stated.
- You may not copy, reproduce, distribute, or exploit our content without prior written consent.
- You may share short excerpts with proper attribution and links back to CitizenVoice KE.
6. Acceptable Use
You agree not to:
- Use the platform for unlawful, defamatory, or harmful activities.
- Attempt to gain unauthorized access to our systems.
- Post or distribute content that violates the rights of others.
We reserve the right to suspend or terminate accounts that violate these Terms.
7. Limitation of Liability
CitizenVoice KE strives to provide accurate and reliable content but does not guarantee completeness or absolute accuracy. We are not liable for:
- Any reliance placed on our content.
- Any disruption, loss, or damage arising from use of the service.
8. Third-Party Links
Our platform may include links to third-party websites. We are not responsible for the content, policies, or practices of those external sites.
9. Amendments
We may update these Terms from time to time. Continued use of CitizenVoice KE after updates indicates acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of the Republic of Kenya. Any disputes will be subject to the exclusive jurisdiction of the Kenyan courts.
11. Contact Us
For any questions about these Terms, please contact us:
CitizenVoice KE
Email: hello@citizenvoice.co.ke
Website: https://citizenvoice.co.ke
